Terms of Service

Effective Date: January 1, 2025

Welcome to CoachMindWay, a personal blog and donation-based business coaching service available at CoachMindWay.com. By accessing or using our site and services, you agree to these terms.

1. Services

CoachMindWay provides personalized business coaching sessions and blog content. Sessions are scheduled by mutual agreement and delivered virtually.

1.1 Scheduling and Access

Clients will receive a confirmation message with session details. It is the client’s responsibility to ensure stable internet access at the scheduled time.

1.2 Cancellation and Reimbursement

Clients may request cancellation at least 24 hours before a session by submitting a request via contact form. Approved cancellations will be reimbursed through the original payment channel within fourteen days. Cancellations made less than 24 hours before the session are not eligible for reimbursement due to reserved time slots.

2. Information Products

Digital materials, including e-guides and recorded workshops, are available for download after purchase.

2.1 Delivery

Access instructions will be sent immediately upon successful purchase.

2.2 Reimbursement

Requests for reimbursement of digital items must be made within seven calendar days of the initial download. Once a digital product has been accessed, no reimbursement is permitted due to the immediate nature of delivery.

3. Goods

Physical items such as branded merchandise are sold through CoachMindWay.com and shipped from our office in Toronto.

3.1 Shipping

Orders are processed within three business days. Shipping times vary by destination.

3.2 Reimbursement and Sharing

Defective or incorrect items may be shared within thirty days of receipt. To initiate an sharing, contact us via contact form. Clients must send back the item in its original condition. Replacements will be sent at no additional cost; shipping charges for the sharing are the client’s responsibility unless the error originated with CoachMindWay.

4. User Responsibilities

Users agree to provide accurate contact information and refrain from sharing access credentials. Any misuse of the site or services may lead to suspension.

5. Contact Information

For questions or requests, please use our contact form or call +14164030459. Business ID: 242746106. Address: CN Tower, 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada.

CoachMindWay reserves the right to modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.